Troubleshooting and support
Fix common problems and reach the team.
4 articles
- Locul will not install or openOn Windows, click More info, then Run anyway. On a Mac, drag Locul to Applications and click Open if asked. Needs Apple Silicon or Windows 10 or 11.
- Update LoculLocul checks for updates on its own. When one is ready, a bar at the top says a new version is available. Click Install & restart.
- AI app will not connect to LoculConnect the app in Settings, Connected apps, restart the AI app, then click Recheck. Desktop apps use a local setup, never a URL.
- Contact Locul supportClick the Help button at the bottom of the left rail, then Ask for help to chat with Lee or Report a bug. Or email [email protected].
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