# Manage your plan and billing

Source: https://help.locul.ai/articles/manage-your-plan-and-billing

Open **Settings** > **Account** and click **Manage billing**. It opens the secure billing portal, where you can update your card, see invoices, change VAT details or cancel.

## See your plan

1. Click the **Settings** gear at the bottom of the left rail.
2. Click **Account**.
3. Under **Plan and billing**, you see your plan and its status:
   - **Trial**: when your card will be charged, unless you cancel.
   - **Renews** with a date: your plan renews on that day.
   - **Canceling** and **Access ends** with a date: your plan works until that day.

Your plan follows your Locul account (your email), not the computer.

![The Account page in Settings, with the Plan and billing section and the Manage billing button](https://cdn.kamaan.io/kamaan/sites/6ae9f4f30e569a4449787b27/images/locul-settings-account-6c27-307baf94.webp)## Change your card, VAT details or see invoices

1. In **Settings** > **Account**, click **Manage billing**.
2. The billing portal opens in your browser.
3. Make your change there. Back in Locul, your plan refreshes on its own when you return to the app.

You can also manage billing on the web: sign in at https://locul.ai/account/ and click **Manage billing**.

## Cancel your plan

1. In **Settings** > **Account**, click **Manage billing**.
2. In the billing portal, cancel your plan.
3. Your plan keeps working until the end of the period you paid for. The app shows **Canceling** and the date access ends.

If you cancel during a free trial, your card is not charged.

## Upgrade from the free plan

1. In **Settings** > **Account**, click **See plans**.
2. Pick a plan on the pricing page and check out with the email you use in Locul.

Prices are listed on [locul.ai/pricing](https://locul.ai/pricing/). VAT is added at checkout where it applies.

## Paid with a different email

If you paid with another email address, move the plan to the account you sign in with:

1. In **Settings** > **Account**, click **Claim a purchase**.
2. Enter the email you bought with and click **Send code**.
3. Enter the code from that inbox and click **Verify and claim**.

You will see **Purchase claimed. Your plan now follows this account.**

## Troubleshooting

- **"Could not open the billing portal. Try again."** Check your internet connection and click **Manage billing** again.
- **If your card was declined**, Locul shows **Your card was declined**. Click **Update your card** and enter a new card.
- **Billing questions**: email support@locul.ai from your account email.

## Related articles

- [Plan not showing after you paid](/articles/plan-not-showing-after-you-paid)
- [Buy Locul for your team](/articles/buy-locul-for-your-team)
- [Is Locul free?](/articles/is-locul-free)